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New Zealand Government Procurement Business Survey 2018: Community service providers

New Zealand Government Procurement, Ministry of Business, Innovation and Employment Community developmentEmploymentFundingReport
New Zealand Government Procurement Business Survey 2018: Community service providers

New Zealand Government Procurement (NZGP) within the Ministry of Business, Innovation and Employment (MBIE), runs an annual business survey to understand suppliers’ and community service providers’ (providers) experiences of government procurement. The survey helps track how the initiatives of NZGP to improve practice within government are affecting businesses and providers. In March 2018, the fifth edition of this survey was conducted. A link to the survey was sent to everyone who had subscribed to a tender on the Government Electronic Tenders Service (GETS) and was made available on the NZGP website. It was also sent to providers via several government agencies and umbrella groups. The survey was open from the 6th of March to the 10th of April 2018. Feedback was received from 2,534 businesses which included 413 providers. This is compared to 2,095 businesses in 2017 which included 255 providers.

Structure of the report – focusing on community service providers

This is a companion report to the New Zealand Government Procurement Business Survey Report 2018 and is focused on providers’ experiences doing business with government. It is structured around three key areas: relationship management, tender activity and contract management. This is the second year that results for this group have been made available, with the first report published in 2017. The voices of community service providers are included throughout the report and an analysis of the comments is provided towards the end. There were many comments made. Some echoed themes from last year while others grouped into new emerging themes. There were several positive comments and helpful suggestions. The results provide useful guidance for government agencies and will help to inform their work programme. 

Publication date: 13 Dec 2018 Read the full report here
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